Associations are increasingly using virtual classrooms and webinars to develop volunteer leaders as a means for reducing costs and expanding access to geographically diverse memberships. Having designed and facilitated such programs for nearly a decade, I find that no matter how experienced we are in producing online webinars, stuff happens. Technical glitches can quickly negate […]

As an executive coach, I am often invited into organizations to help peak performing leaders get ready for a promotion and executives that struggle in their current roles. Performance is the result of a leader's ability as well as the presence of contextual factors that support peak performance. While coaching can help accelerate skill development, […]

Team building is a process of improving the ability of a team to collaborate and help it both achieve organizational results and fulfill the needs of its participants. Because some groups demonstrate unconscious patterns that limit their effectiveness, these engagements usually involve diagnosis, facilitation, and coaching over many weeks and months. Unfortunately, the investments some […]